Staying Safe from Fraud & Scams

• Be Cautious of Suspicious Links

Avoid clicking on links received via SMS, email, social media, or third-party platforms (e.g., WhatsApp, Telegram) unless you're certain they come from official Webull channels. Scammers often send fake links to trick users into revealing personal or account information.

Important:

While Webull may occasionally send links for account-related actions or announcements, we will never request your login credentials, passwords, or OTPs through SMS, WhatsApp, or social media.

If in doubt, access Webull services directly through the official app or website.

• Never Share Your Login Credentials

Do not share your password, OTP, or trading password with anyone. Webull staff will never ask for your login password details under any circumstance.

If you receive suspicious messages, emails, or calls asking for your credentials:

• Do not respond.
• Contact Webull’s Customer Service hotline or in-app live chat.
• Provide as much information (screenshots, phone numbers, etc.) as possible.

• What to Do If You Suspect a Compromise of your account

If you believe your account or password has been compromised:

• Change your password immediately.
• Contact our Customer Service hotline or in-app live chat for support and further investigation.

• Beware of Investment Scams

Webull does not offer trading or investment services outside of the official Webull app. Be cautious of individuals claiming to be Webull staff on third-party platforms like WhatsApp, Telegram, or social media. These scammers may:

• Promise guaranteed returns or fixed profits.
• Ask you to transfer money or cryptocurrency (e.g., Bitcoin).
• Impersonate Webull staff or representatives.

Always trade within the Webull app and verify any communication through official Webull channels / website.