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ISG says Brazil public agencies accelerate digital modernization under fiscal pressure

PUBT·09/30/2026 12:05:24
ISG says Brazil public agencies accelerate digital modernization under fiscal pressure
  • ISG analysis flags faster digital modernization across Brazil’s public sector as agencies seek measurable service gains under fiscal constraints.
  • Cloud, data engineering, platform engineering now anchor programs to unify fragmented systems, connect legacy apps, multicloud, digital channels.
  • Automation spending shifts toward KPI-linked outcomes in administration, citizen services, analytics; national platforms target interoperability, secure data sharing.
  • Municipalities lean on standardized platforms, managed services, outsourcing to expand capacity while containing budgets; multi-year programs replace one-off projects.
  • Accenture, Minsait, Stefanini, TIVIT led all quadrants; NRI topped customer satisfaction as 2026 global CX Star Performer.


Disclaimer: This news brief was created by Public Technologies (PUBT) using generative artificial intelligence. While PUBT strives to provide accurate and timely information, this AI-generated content is for informational purposes only and should not be interpreted as financial, investment, or legal advice. ISG - Information Services Group Inc. published the original content used to generate this news brief via Business Wire (Ref. ID: 202609300800BIZWIRE_USPR_____20260930_BW789887) on September 30, 2026, and is solely responsible for the information contained therein.