Snap-on (NYSE:SNA) reported third-quarter financial results on Thursday. The transcript from the company’s third-quarter earnings call has been provided below.
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Snap-on Incorporated reported third-quarter sales of $1,183.7 million, a slight 0.6% increase, with organic sales down by 2.8% due to mixed performance across segments. Operating income was $248.1 million, down from $278.5 million last year, impacted by a 2025 nonrecurring legal settlement.
The company highlighted strength in critical industries with a 7.4% organic sales gain in the Commercial & Industrial Group, driven by demand in military, general industries, and natural resources. Operating margin here reached a record 18.5%.
The Tools Group saw a 7% decline in sales, primarily due to franchisees reducing inventory in response to rising diesel prices, despite stable technician spending. The Repair Systems & Information Group also faced challenges due to lower OEM dealership sales.
Management emphasized Snap-on’s resilience and ability to maintain a strong gross margin of 51%, up 10 basis points, despite significant headwinds like diesel price increases.
Looking forward, Snap-on expects that while diesel fuel prices have stabilized, the underlying vehicle repair and critical industries markets remain robust. The company continues to invest in product, brand, and personnel to capitalize on future opportunities.
OPERATOR
Good day and welcome to the Snap-on Incorporated 2026 Third Quarter Results Conference Call. All participants will be in listen-only mode. Should you need assistance, please signal a conference specialist by pressing the star key followed by zero. After today’s presentation, there will be an opportunity to ask questions. To ask a question, you may press star then one on a touchtone phone. To withdraw your question, please press star then two. Please note this event is being recorded.
I would now like to turn the conference over to Sarah Verbsky, Head of Investor Relations. Please go ahead.
Sarah Verbsky (Head of Investor Relations)
Thank you, Chloe, and good morning, everyone. We appreciate you joining us today as we review Snap-on’s third quarter results, which are detailed in our press release issued earlier this morning. We have on the call Nick Pinchuk, Snap-on’s Chief Executive Officer, and Aldo Pagliari, Snap-on’s Chief Financial Officer. Nick will kick off our call this morning with his perspective on our performance. Aldo will then provide a more detailed review of our financial results.
After Nick provides some closing thoughts, we’ll take your questions. As usual, we provided slides to supplement our discussion. These slides can be accessed under the Downloads tab in the webcast viewer, as well as on our website, snapon.com, under the Investor section. The slides will be archived on our website along with a transcript of today’s call. Any statements made during this call relative to management’s expectations, estimates, or beliefs, or that otherwise discuss management’s or the company’s outlook, plans, or projections, are forward-looking statements, and actual results may differ materially from those made in such statements.
Additional information on the factors that could cause our results to differ materially from those in the forward-looking statements are contained in our SEC filings. Finally, this presentation includes non-GAAP measures of financial performance, which are not meant to be considered in isolation or as a substitute for their GAAP counterparts. Additional information regarding these measures is included in our earnings release issued today, which can be found on our website.
With that said, I’d now like to turn the call over to Nick Pinchuk. Nick?
Nick Pinchuk (Chief Executive Officer)
Thanks, Sarah. Good morning, everyone. As usual, I’ll give you my thoughts on our markets, our results, and on the way forward. Then Aldo will provide a detailed review of the financials. Well, these really are interesting times. I mean, you don’t have to look any further for confirmation of that than the Snap-on quarter. It takes some understanding, but our quarter is primarily marked by three major—the impact of diesel prices despite what is fundamentally a stable technician market, the continued rise in the critical industries reaching new heights, and Snap-on’s capability to absorb substantial turbulence and, despite the difficulties, keep margins strong. The result of it all is that our numbers were mixed, marked by the turbulence, but with rays of light from the underlying strength of our enterprise shining through.
Now for the results. For the third quarter, our sales were 1,183.7 million as reported, representing a 0.6% increase. Adjusting for currency and acquisitions, our organic sales were short by 2.8% with mixed results across the corporation. We’ll talk about that later. OpCo operating income, or OI, for the quarter was 248.1 million, down from the 278.5 million of last year, which, it’s important to note, included 22 million from a 2025 nonrecurring legal settlement.
The OI margin was 21%, lower by 240 basis points versus last year, but that included 190 basis points from the legal gain. Adjusting for the one legal item, the OI margin was down by 50 basis points. Now the gross margin improved 10 basis points to what I consider a very robust 51%—strong despite the environment. It’s a real demonstration of Snap-on’s resilience. In effect, our margin combined strong gross margins and a belief in our way forward, impelling continued spending on maintaining and strengthening our advantages in production, in brand, and in people, even in a wave of turbulence, executing on the belief that the future holds considerable opportunity and our conviction that we want to attack that potential at full strength. The financial services operating income of 68.3 million was down slightly from last year, 68.9 million.
And the overall as-reported OI margin in the quarter, including both financial and OpCo, was 24.7%. Quarterly EPS was $4.64, below last year’s level of $5.02, which again included a legal item from the prior year, and that was worth a $0.31 boost in the 2025 numbers. Those are results. Now let’s talk to the markets. Vehicle repair is a varying picture, with subsectors of players having different perspectives. But the underlying market remains strong. When we visit the shops, as we have during the quarter, the garages are constantly crowded and full, and the owners and managers are always looking for more tech. It’s the first thing they mention when you see them, and the technicians themselves—they’re busy and prosperous and seek continued stability in both work and income.
So at its core, at the grassroots level, repair is strong, and you can see the numbers—household spending on fixing cars up mid-single digits and technician wages continuing to rise. It’s still a great time to work in a garage. So in this environment, technicians remain cash strong—they can buy what they want or need. But at the same time, they’re still confidence-poor—actually, it’s based on a number, actually based on a number of articles in, I think, respected publications, papers, and magazines.
The loss in confidence in the near future is a perspective that appears now to be more commonly present across the economy. For the techs, this continues to play out as reluctance for committing to the extended financial obligations that are associated with big-ticket items. Loan originations are down again this quarter, reflecting that sentiment. So the focus is on quicker payback items like power tools and hand tools. In effect, it’s a story you’ve been telling me for some time.
It’s a stable story. So vehicle repair itself remains strong, as it has been. But Snap-on’s path to our tech customers is the franchisees. And up to this point, they’ve been relatively unaffected by the environment. But now the precipitous and unprecedented acceleration in diesel fuel prices has grabbed their attention. The result is that franchisees have built cash to manage the rising fuel costs without stress by reducing inventory. You can see it in our results.
Sales to vans were down, while volume off the trucks to technicians is stable. The resulting ripple drove significant variations in our results. You know, as the reduction wave is passing. So while the numbers look turbulent, the underlying core tech market remains as it has been for some time. On the upstream portion of the vehicle repair—repair shop owners and managers—the market is mixed again. Independent shops are reasonably optimistic, recognizing what could be called, I think, the great days of automotive repair—abundant opportunities for more work as the car park evolves, even more complex vehicles. And they fully understand the need for more sophisticated systems that match those challenging trends. And Snap-on is just the products for the task.
For OEM dealerships, the view is quite different. The repair bays are full, but dealerships tend to be heavily influenced by new car sales. And that picture isn’t as positive. Volume is down, I guess impacted by the reduced number of new car model launches. Car buyers are not so enthusiastic about buying older models. And as you might expect, the trials of those lower volumes spill over into repair departments, kind of attenuating the appetite for shop upgrades.
At the same time, lower vehicle introductions mean fewer tool-up programs to support new models, taking our already lumpy program business to lower levels. And you can see it in RSI numbers. In their numbers, overall volume is down. But much of that shortfall is driven by decreases in the EQS project-driven business—the lumpy business. So overall, vehicle repair is robust, but various sectors have been influenced by in-period challenges, I guess you could call it.
Now to the critical industries. This is where CNI operates, and I can tell you it’s looking good. Experts are regularly declaring the economy is strong. Well, this is part of all that—military, general industries, natural resources—places where the penalty for failure is high and the need for repeatability and reliability justifies a Snap-on level product. It’s a segment where the growing emphasis on precision and efficiency is driving demand for greater and greater customized products.
And this is the Snap-on sweet spot. It’s music to our ears, and you can see why when you look at the encouraging CNI numbers. It’s not just this period. CNI keeps taking full advantage of the favorability, racking up gains quarter after quarter. So that’s the market. Vehicle repair mixed, but with a strong core, and the critical industries booming. Now let’s move to the segments. Let’s talk about CNI. It was an encouraging demonstration of strength. Sales were 404.3 million, an organic sales gain of 7.4%. And that excludes the 10 million from the recent High Force acquisition. It’s an all-time high. It’s a robust increase fueled by innovative new product launches and by the gains piling up in the industrial business, driven by growing demand for our custom solutions in the military and general industries and natural resources—broad volume progress across critical industries.
From an earnings perspective, the CNI results get even better. Operating income of $74.7 million improved $17.3 million, or 29.9%. And the operating margin was 18.5%, up 290 basis points. Another record for the group—gangbusters. And once again the primary force was the industrial division, continuing to forge the path forward, taking Snap-on out of the garage very profitably. C&I corridor is about leveraging customer connection, observing work, identifying complexity, and engineering solutions that make work easier. And our Murphy, North Carolina power tool plant executed that process with precision. CTR power tools are designed to match specific repair tasks, not a broad range of industries. For instance, in September the team launched the first of its kind—our CTR851 14.4-volt 3/8-inch drive, flex-head cordless ratchet.
Unlike any other tool in its category, the head pivots forwards and backwards 30 degrees—60 degrees of total movement—specifically developed for tight engine compartments. Techs love this tool. Modern engines are packed in, often requiring additional work to remove the barriers to access the components that need replacement or repair. Now this gem is vertically narrow, sliding between the hoses and frame rails, with the pivoting head enabling the tech to set just the right angle of approach to reach the fastener.
And once engaged, 60 foot-pounds of torque and 275 RPMs make quick work of extracting or installing a bolt. And the tool also has a ring of fire LED system, illuminating the workplace—another idea especially powerful in confined spaces. The CTR851A—quick payback item—just what the techs are looking for. It’s a great addition to our lineup from Murphy. Another Murphy special is the CT9055 half-inch, 18-volt drive cordless impact. It’s a beast in a small frame—access and power—and this tool is 1,400 foot-pounds of torque, surpassing even pneumatic tool levels.
This is the strongest half-inch tool we have ever built. It makes lightning work of suspension jobs and heavy-duty applications. And it’s fueled by our new accelerated tabless battery platform—longer runtime and increased power. It’s another innovation that’s improving productivity and making complex tasks simple. And our customers are impressed. Well, that’s the overview of CNI—raising the bar. Organic sales up 7.4%, OI up 29.9%, and operating margin a new all-time high—18.5%.
Launching customized solutions, maintaining its strong momentum in the critical industries, extending out of the garage and reaching new heights and profitability. Now let’s turn to the Tools Group. Sales were 471.5 million, down 7% organically. Franchisees pulling down their inventory, freeing up cash, responding to offset accelerating fuel prices even while technician spending remains stable. Operating income was 84.8 million compared to 109.9 million last year. Lower volumes and continued investments in brand and product and people. Operating margin was 18%, down 370 basis points.
Now, again this quarter, we did see customer connection playing out in the Tools Group. For instance, our Algona, Iowa tool storage plant rolled out the new—people often ask us, you know, is the pivot going to keep going? Yes, it will—rolled out our Algona, Iowa tool storage plant rolled out the new KHP 430A roll cart. It’s available in nine colors and it’s a small, compact footprint that’s ideal for moving tools around the shop floor. With six drawers and a deep nine-inch top compartment that organizes large items and a power strip for chargers, lights and electrical devices.
It’s quite versatile, and when I say maneuver and tools, I mean a lot of tools. The one-piece welded frame weighs in at 248 pounds but it has a load capacity of 2,400 pounds. We aren’t kidding when we say this will hold a ton of tools. Plus, the two-piece sliding bed liner top glides under lifted vehicles, positioning the tech’s arsenal of tools right at the workplace, improving productivity and reducing wasted motion going back to a larger box to retrieve a needed tool, and it’s at a price point that qualifies as a faster payback item.
Tools Group is stretching quick payback to a wider array of products. Another example of customer connection centers on a task I think that seems pretty simple to everybody, but it can quickly become a bigger problem. Take wheel bearing dust caps. They’re small, basic components that help keep the grease in a hub assembly while keeping the dirt out, enabling the wheel to do its job—to roll smoothly down the road. You get the picture. Replacement is usually a routine job. But when a dust cap doesn’t seat properly, headaches start.
A simple repair turns into damaged parts and rework and potential failure. Observing that challenge, our engineers developed our new A1310 DCT especially for dust caps. It includes three different size adapters that can be used with a drive handle or paired with an air hammer, so it gives techs a wide range of flexibility depending on the application. What makes the tool effective is its simplicity. The adapter cradles the metal cap and distributes the force evenly, helping push the part into place without deforming the outer shell.
The result is an easier, more reliable seating of the component that creates a better seal with less risk of problems down the road—the kind of product that addresses common frustrations that technicians run into every day. Nothing flashy, just a smarter way to get the job done right, saving a lot of time. And it’s based on feedback we receive. The technicians have noticed it; they like it. Well, that’s the Tools Group: soaring diesel costs, franchisees leveraging inventories, tech spending steady, and the group wielding insights and observations to design application-specific products. Now let’s turn to RS&I. The sales in the quarter were 454.7 million, down 2.2%, including 15.6 million from the recent Diesel Laptops acquisition and an organic shortfall of 5.5% primarily due to the low and lumpy volumes in the OEM segment that derived from fewer new model release programs.
But we did see progress with our database and shop management solutions and, reflecting that somewhat, OI in the quarter was 116.1 million compared to 141.3 million last year, which included 22 million from the legal settlement. Now, the group’s operating margin was something else. It was 25.5%, a strong number, but down 490 basis points from last year; that decline included 490 basis points due to the legal settlement in 2025. Actually, margins were quite robust.
Gross margin was 48.1%, up 110 basis points from last year, and the OI margin was 25.5%, comparing pretty closely to last year’s 25.6% as adjusted for the legal settlement. And that’s all despite the reduced volume. You can see the core strength. You can see RS&I’s core strength coming to life in our new electronic parts catalog, our EPC. Built by our team in Richfield, Ohio, this software helps dealership parts counters run much more smoothly. You see, a big parts department challenge is that every component on a vehicle could be described in at least a dozen different ways. You got technician jargon, you got OEM descriptions, parts numbers, stock numbers, and repair manual terminology, and more. And they rarely line up. So when the phone rings, how does the parts department take the tech speak and translate it into a barcode that’s on the shelf that translates to something on the shelf?
Well, that’s where we have an edge, a real edge. Utilizing our 3.4 billion proprietary repair records, we employ large language models to connect all those dots. A parts representative can enter the phrase or terminology given and—presto—they locate just the part, just the SKU, regardless of nomenclature. And just as importantly, the system sees the part that’s proposed and recommends related items that should also be replaced or installed at the same time, making sure the repair is done right the first time.
It’s a great efficiency driver and it’s fast becoming a must-have, making RS&I a vital cog in driving dealership success. We have great confidence in our RS&I business, and our customers and NHC partners share the same belief. That fact was on display as the Professional Tools and Equipment News, PTEN, announced the esteemed 2026 Innovation Awards and People’s Choice Awards, and the group—RS&I—was well represented on that front with winning products like our Triton Handheld Diagnostic Platform, our ProLink Heavy Duty Diagnostic Platform, Mitchell One’s Manager SE Inspections feature, and Challenger’s Adapter Card, all recognized as winners by the techs who actually use the tools every day.
In fact, collectively the corporation was honored with a total 23 PTEN awards across the 54 possible categories. We believe it’s a true testament to our competitive advantage in product across the corporation’s RS&I expanding its reach with repair shop owners and managers confronting the increasing complexity, focusing on developing innovations that simplify the difficult and helping shops prosper along the way. But also the third quarter results: Tools Group sales below our standards, impacted by accelerated seasonal turbulence; tech demand remaining stable; launching new products and maintaining the network. C&I above our bar, standing resilient, 7.4% organic increase; operating margin that represents a new record of 18.5%, up 290 basis points; making great strides in releasing our compelling power tools and precision torque products, purpose-built to make work easier; and an expanding array of customized solutions driving growth in the critical industries worldwide. RS&I gross margins up 110 basis points; operating margin 25.5%, balancing the headwinds, about equal to last year despite the turbulence. And overall, the corporation has reported sales about flat. Gross margins, though, 51%, strong and up 10 basis points versus last year; and OI margin 21%. Snap-on navigating the wave of diesel turbulence, holding steady against the wind.
Now I’ll turn the call over to Aldo.
Aldo Pagliari (Chief Financial Officer)
Thanks, Nick. Our consolidated operating results for the third quarter are summarized on Slide 6. Net sales of $1,183.7 million in the quarter represented a decrease of $7.1 million from 2025 levels, reflecting a 2.8% organic decline partially offset by $25.6 million of sales from acquisitions. Heightened turbulence related to the ongoing conflicts in the Middle East and Ukraine, including the rapidly escalating price of diesel fuel during the quarter, dampened sales in our automotive repair markets, which led to lower sales to our mobile van network with respect to our Repair Systems & Information Group.
Substantial changes to the rollout of new OEM vehicle platforms impacted sales in the quarter. These declines were moderated by continued higher activity in our industrial-facing end markets within our Commercial & Industrial sector, or the C&I Group. Consolidated gross margin of 51% remained steady and compared to 50.9% in the third quarter last year. The improvement of 10 basis points primarily reflected savings from the company’s RCI initiatives, partially offset by higher material costs.
Operating expenses as a percentage of net sales of 30% rose from 27.5% last year, primarily due to a 190 basis point non-recurring benefit from a legal settlement in 2025 as well as from our continued investments in support of our brand and other business opportunities. Operating earnings before Financial Services of $248.1 million in the quarter compared to $278.5 million in 2025, which included a $22 million benefit from the legal settlement as a percentage of net sales.
Operating margin before Financial Services of 21% compared to 23.4% reported last year, including the 190 basis point benefit that occurred in the third quarter of 2025. Financial Services revenue of $98.6 million in the third quarter compared to $101.0 million last year, while operating earnings of $68.3 million compared to $68.9 million in 2025. Consolidated operating earnings of $316.4 million compared to $347.4 million last year, which included the benefit from the legal settlement.
As a percentage of revenues, the operating earnings margin of 24.7% compared to 26.9% in 2025, which included the benefit from the legal item. Our third quarter effective income tax rate was 22.3% in 2026 and 22.6% last year. Net earnings of $243 million, or $4.64 per diluted share, compared to $265.4 million, or $5.02 per diluted share, in 2025, which included a $16.2 million, or $0.31 per share, after-tax benefit from the legal settlement. Excluding the $0.31 legal benefit, earnings per share as adjusted in the third quarter of 2025 was $4.71.
Now let’s turn to our segment results for the quarter, starting with the C&I Group on Slide 7. Sales of $404.3 million rose $36.6 million compared to 2025 levels, reflecting a 7.4% organic gain and $10 million from acquisitions. Sales to customers in critical industries rose mid-single digits in the period, including robust activity with the U.S. Military and continued higher sales in general industry end markets. The group also benefited from another quarter of double-digit gains in our specialty torque business, which included a strong performance from our high-precision and electronically controlled torque product line.
Our Asia Pacific operation also grew in the quarter, registering a high single-digit increase, advancing in both their cross-border activities and in their local markets. Overall, the C&I Group continues to make progress, with the gains across North America as well as in Asia and other emerging markets. Gross margin improved 60 basis points to 41.5% in the quarter from 40.9% last year, mostly due to the increased sales and savings from the segment’s RCI initiatives.
Operating expenses as a percentage of sales of 23% in the quarter improved 230 basis points from last year, primarily reflecting the higher sales volumes and a 130 basis point benefit associated with the sale of a building, partially offset by a 40 basis point impact from acquisitions. Operating earnings for the C&I Group was $74.7 million compared to $57.5 million in 2025, and the operating margin of 18.5% improved 290 basis points from last year.
Turning now to Slide 8, sales in the Snap-on Tools Group of $471.5 million compared to $506 million last year, reflecting a 7% organic sales decline. The organic decrease was due to a high single-digit decline in the U.S. and a low single-digit reduction in the segment’s international operations during the quarter. We believe the deepening economic uncertainty and rapid increases in diesel fuel prices impacted franchisees’ willingness to expand their purchases, leading to a drawdown in van inventory as they used destocking to generate cash.
Gross margin of 46% in the quarter compared to 46.8% last year. The 80 basis point decline primarily reflected lower sales volume. Higher material costs were offset by 60 basis points of favorable foreign currency effects. Operating expenses as a percentage of sales of 28% compared to 25.1% in 2025. This increase was mostly due to the lower sales but also included continued investment in supporting the Snap-on brand. Operating earnings for the Snap-on Tools Group of $84.8 million compared to $109.9 million in 2025.
The operating margin of 18% compared to 21.7% last year. Turning to the RS&I Group shown on Slide 9, sales of $454.7 million compared to $464.8 million a year ago, reflecting a 5.5% organic decline partially offset by $15.6 million of acquisition-related sales. The organic decrease largely reflects lower sales to OEM dealerships. This resulted from a sharp reduction in program-related activity in the period, particularly across North American OEMs, as they adjust rollouts of new vehicle launches. Gross margin for the RS&I Group of 48.1% improved 110 basis points from last year, primarily due to the favorable business mix.
Operating expenses as a percentage of sales of 22.6% compared to 16.6% in 2025, which included a 480 basis point benefit from the legal settlement. The remaining year-over-year increase of 120 basis points is mostly due to lower sales volume. Operating earnings of $116.1 million compared to $141.2 million last year, which included the $22 million benefit from the legal settlement. The operating margin of 25.5% compared to 30.4% reported in 2025. Excluding the 480 basis point benefit from the legal item in 2025, operating margin as adjusted declined 10 basis points versus last year.
Now turning to Slide 10, revenue from Financial Services of $98.6 million decreased $2.5 million from last year primarily due to the lower interest income resulting from a year-over-year decrease in the size of the average finance receivable portfolio in the period. Financial Services expenses of $30.3 million decreased from $32.2 million in 2025, mostly due to $2.3 million of lower provisions for credit losses. As a result, Financial Services operating earnings of $68.3 million compared to $68.9 million last year.
In the third quarters of both 2026 and 2025, the average yield on finance receivables was 17.7%, and the average yield on contract receivables was 9.1%. Total loan originations of $270.6 million in the third quarter represented a decrease of $3.5 million, or 1.3%, from 2025 levels. Moving to Slide 11, our quarter-end balance sheet includes approximately $2.5 billion of gross financing receivables, with $2.1 billion from our U.S. operation for extended credit, or finance receivables. The U.S. 60-day-plus delinquency rate of 2.1% is up 10 basis points from the third quarter of 2025. Trailing 12-month net losses for the overall extended credit portfolio of $70.1 million represented 3.63% of outstandings at quarter-end, down sequentially from 3.7% in the second quarter of this year.
We believe that these portfolio performance metrics remain relatively balanced considering the current environment. Now turning to Slide 12, cash provided by operating activities of $247.7 million in the quarter compared to $277.9 million last year. Net cash used by investing activities of $18.3 million in the quarter included capital expenditures of $24.7 million. Net cash used by financing activities of $205.3 million included cash dividends of $126.1 million and the repurchase of 220,500 shares of common stock for $87.1 million under our existing share repurchase programs.
As the quarter ends, we have remaining availability to repurchase up to an additional $431.2 million of common stock under our existing authorizations. Turning to Slide 13, trade and other accounts receivable of $922.1 million represented an increase of $40.7 million from 2025 year-end levels, including $12.2 million from acquisitions. Days sales outstanding were 68 days at the end of the third quarter and compared sequentially to 70 days at the end of the second quarter and to 67 days at 2025 year-end. Inventories, including $18.5 million from acquisitions, increased by $54.4 million from 2025 year-end.
On a trailing 12-month basis, inventory turns of 2.3 times at the end of the period compared to 2.4 at the end of last year. Our quarter-end cash position of $1,670.0 million compared to $1,624.5 million at the end of 2025. That concludes my remarks on our third quarter performance. I’ll now review a few outlook items for the remainder of 2026. As a reminder, the fourth quarter of 2025 contained an extra week of operating results associated with the company’s fiscal calendar. In 2026, we returned to a 52-week fiscal year with 13 weeks in the fourth quarter. While the impact of this additional week was not material to Snap-on’s consolidated fourth quarter 2025 total revenues or net earnings, our Financial Services segment did earn an additional full week of interest income from its financing portfolio.
At the consolidated level, the net earnings benefit from the additional week of Financial Services interest income was largely offset by a corresponding additional week of fixed expenses, primarily personnel-related costs. We expect that capital expenditures for the year will be approximately $100 million, and we currently anticipate that our full-year 2026 effective income tax rate will approximate 22%. I’ll now turn the call back to Nick for his closing thoughts.
Nick Pinchuk (Chief Executive Officer)
Well, thanks, Aldo. Well, that’s a Snap-on quarter marked by three large themes. First, the accelerating, seemingly limitless rise in diesel during the quarter and the franchisees reducing inventory as a reaction to that unprecedented wave, despite the fact that technician markets remain stable. And you can see that in the Tools Group results, sales to the vans down 7% even as the volume off the franchise trucks is stable. Second, the continuing rise of our critical industries business, wielding our advantages in customized products to a stronger effect. And that trend was quite visible in C&I’s encouraging results. Sales up 10% as reported. Organic activity rising by 7.4%. C&I volume reaching an all-time high. And the group’s low margin 18.5%, up 290 basis points, another all-time high.
The C&I story again this quarter was a reminder of the robust and rising potential in the critical industry sector, of our growing power to take advantage of that opportunity, and of the capability our team brings to bear in rolling the Snap-on brand out of the garage with strong profitability. Finally, the quarter is a demonstration of our ability to hold strong margins even in the midst of considerable and unusual headwinds. And that’s all visible in our gross margins, strong in an absolute and relative sense, 51% for the corporation, up 10 basis points, despite the varying environment. And looking forward, we believe we have a continuing opportunity to progress. The diesel wave appears to have flattened, and our principal markets, vehicle repair and critical industries, are both fundamentally strong.
And we have the ability to capitalize, wielding our advantages in product, brand, and people — strengths in which we have kept investing in the midst of turbulence. And as such, our product line keeps expanding and the offerings really do make work faster and easier. Our brand stands alone. It really does represent the outward sign of pride and dignity working men and women take in their profession — we hear that every day. And our people really are experienced, battle-tested, and committed to Snap-on success.
So as we proceed on our path forward, we believe that with our markets and our clear advantages in product and brand and people, we will meet the turbulence and return to our well-established positive trajectory throughout the quarters and the years ahead. Now, before I turn the call over to the operator, I’ll speak directly to our franchisees and associates. I know many of you are listening, and our resilience in these particularly challenging times is deeply rooted in your endeavors. So for your contributions to the advancement of our enterprise, you have my great respect. For the energy and capability you bring to bear every day, you have my admiration. And for your unwavering dedication to our team and its future, you have my thanks.
Now I’ll turn the call over to the operator. Operator.
OPERATOR
Thank you. We will now begin the question-and-answer session. To ask a question, you may press star then one on your touchtone phone. If you’re using a speakerphone, please pick up your handset before pressing the keys. If at any time your question has been addressed and you would like to withdraw your question, please press star then two. At this time, we will pause momentarily to assemble our roster. The first question today comes from Scott Stember with Ross.
Please go ahead.
Scott Stember (Analyst)
Good morning and thanks for taking my questions.
Nick Pinchuk (Chief Executive Officer)
Morning, Scott.
Scott Stember (Analyst)
Just wanted to dig into the commentary about sales off of the truck. When you say stable, are we talking flattish in the quarter? And then you also talked about how the diesel wave seems to be flattening. Have you seen a reversal in the, you know, in October of orders?
Nick Pinchuk (Chief Executive Officer)
First of all, we don’t give guidance. I won’t comment on October. I’ll tell you this, though, is that the sales off the truck are up, but not by much, but they’re positive. So that’s where you see all this playing out is the negative in the Tools Group and the sales of the van that are kind of as they were. That’s what we call stable. And if you’re talking about flattening, all you got to do is look at the diesel prices. The diesel prices have flattened, so I don’t know where they’re going, but I think our people have mentally absorbed where the diesel prices are now.
I don’t know what they’re going to do about that going forward because if they stay at the current level, they’ll still want to have some cash to make it easier when they stay at that level. If it comes down, I don’t know what will happen. It’s hard to predict what they’ll do with the inventory, but it does create a future potential at some time, but the timing of that potential is not necessarily clear.
Scott Stember (Analyst)
Got it. Good to hear that about the coming off of the van. So can you just give us an idea of what is moving? I imagine there’s no — hasn’t been any breaking of that trend of, you know, not buying higher ticket items? Is there anything in particular off the van that was noticeable, that was positive?
Nick Pinchuk (Chief Executive Officer)
Yeah, look, I think power tools — power tools. I’m talking about power tools because they seem to be incandescent these days. They’re really good. We have a good product line and we’ve had a series of — I started with a guy at the SFC who — something I didn’t mention — a long neck ratchet. He sold 115 of them. And I don’t know how many customers he had, but that seems like every other customer. So power tools selling well. They sold well in the quarter.
And, you know, these carts are selling okay. And so, like the carts I talked about, which is kind of reaching up, making them semi quick-payback items, and they tend to be popular.
Scott Stember (Analyst)
All right, and this last question on RS&I, outside of the OEM dealer orders, can you give us an idea of how some of the other subsegments did?
Nick Pinchuk (Chief Executive Officer)
Well, I think we say that in our — basically anything associated with the OEM dealers didn’t do that well. The parts catalog business, which is associated with — they did okay. But generally it was sort of that. I mean, there was a lot of mixed. Diagnostics didn’t have its most robust quarter. It didn’t launch anything this quarter. Mitchell1 did great. You know, so you look at those kinds of things. So I think we say in our notes that sales to the OEM dealerships were down and, you know, maybe to the independent shops was kind of flattish in this situation at total.
Scott Stember (Analyst)
Got it. That’s all I have. Thank you.
Nick Pinchuk (Chief Executive Officer)
Okay, sure.
OPERATOR
The next question comes from Brett Jordan with Jefferies. Please go ahead.
Brett Jordan (Analyst at Jefferies)
Hey, good morning, guys. Could you talk about sort of what you’re hearing — hearing sort of about franchisee health and sentiment, I guess. The largest public auto dealer reported yesterday and commented about negative car counts in service. Are they concerned beyond diesel that there’s some softening at the absolute garage level?
Nick Pinchuk (Chief Executive Officer)
You mean our franchisees?
Brett Jordan (Analyst at Jefferies)
Yeah, yeah.
Nick Pinchuk (Chief Executive Officer)
No, I don’t think so. I mean, look, who knows? They don’t seem that way. We just met with a bunch of franchisees and we met with — during the quarter, we met with a bunch of them in the northeast — franchisees and shop managers and technicians. And then we just met with a bunch of franchisees from the, what we say, the north central region, you know, around St. Louis. And the first thing out of their mouth was diesel prices. And then they started waxing eloquent about some of the power tools and some of the products we were taking out.
So I didn’t get that feeling. I got the feeling that it’s just as I described. The underlying business was pretty good in repair. I do think, as I said — you probably know this better than I do — that I’m not sure the dealerships are doing that well because they always pay attention to new car sales. I don’t know. I’ve read a bunch of articles and we’ve kind of here talked about that from my dealer friends, about the lack of new models making a difference.
And I do think — isn’t car sales down this year? Aren’t car sales down this year in the United States? A couple, 3%? Yeah.
Brett Jordan (Analyst at Jefferies)
What they’re seeing is customer pushback on pricing of the service. So I think you’re seeing some customer reaction to what’s been high inflation in labor and parts pricing. So you’re seeing—
Nick Pinchuk (Chief Executive Officer)
You’re talking about the dealerships.
Brett Jordan (Analyst at Jefferies)
Yeah, yeah. It’s not so much big launch cycle. It’s the service aid.
Nick Pinchuk (Chief Executive Officer)
But you know, Brett, the dealerships — the dealerships’ repair shops are, you know, you feel like the management is a descendant of Jesse James when you go in there anytime and get pricing. People are pushing back all the time. I think — really? I mean, people have complained about it. It’s why independent shops have held so long robustly against the dealerships, is because the pricing drives everybody to independent shops once it’s off of warranty.
This is not new.
Brett Jordan (Analyst at Jefferies)
And on that same topic of affordability, you said you’re stretching—
Nick Pinchuk (Chief Executive Officer)
Quick payback.
Brett Jordan (Analyst at Jefferies)
If we think about a same SKU tool price, or is the incremental product offering sort of targeting a lower selling price to make this more affordable, or—
Nick Pinchuk (Chief Executive Officer)
What I meant by that — a good example of that is in tool storage. You got the big boxes. You know, these things are monsters. You know, there’s a lot of sheet metal, there’s a bunch of features in it. They go for, I don’t know, five figures, you know, stuff like that. And then — but we’re making a robust expansion. We’re making robust expansions in the cart side of that. Less sheet metal, you know, cheaper, so more within the reach. So people need tool storage.
They’re not going to be paying a huge amount of money. They can buy a cart. By the way, the cart I talked about holds two tons of tools. So, I mean, I think — or a ton of tools, rather. Sorry, a ton of tools. So that’s what I meant by that. We’re stretching. We’re stretching the designs to come down some in places and categories where we used to — people would say, oh, they’re definitely big ticket. We’re trying to get, maybe you could argue, middle ticket out of that.
Brett Jordan (Analyst at Jefferies)
Okay. And sorry, just to round out the first question, I guess, is there a metric that you use internally to sort of measure the health of the franchisee or their liquidity, like delinquencies on contract receivables, or — I assume there are no delinquencies since you—
Nick Pinchuk (Chief Executive Officer)
Yeah, no. We look at a bunch of different things, but a lot of the things are imprecise because they don’t have to report everything on all these things. So generally, my best feeling is when I talk to them. And so I feel — I always feel pretty good about — I felt pretty good about talking to them lately, except for the diesel thing. I think the diesel — you know, the diesel thing shook them up. You know, if you look at diesel, if you put yourself back in the third quarter, it was looking like it was going to the moon.
Brett Jordan (Analyst at Jefferies)
This is — what is their response to higher diesel? Visiting their customer less frequently or just—
Nick Pinchuk (Chief Executive Officer)
No, I don’t think so. I don’t think so. I don’t think so. You would think maybe — I mean, look, there are thousands of franchisees, so probably some of them aren’t doing that, but I don’t think it’s a common phenomenon.
Brett Jordan (Analyst at Jefferies)
Okay, great. Thank you. I appreciate it.
OPERATOR
The next question comes from John Babcock with Barclays. Please go ahead.
John Babcock (Analyst at Barclays)
All right, Cornyn, thanks for taking my questions. Just a quick follow-on there from one of the questions earlier. Do you think that franchisees are now holding levels of inventory that they’re happy with, or do you think that there’s still a little bit more that has to fall out there? And then also, have you guys started adjusting production to account for the pullback that occurred this last quarter?
Nick Pinchuk (Chief Executive Officer)
Well, we already ate it. But the thing is that, look, the pullback, I don’t expect them to go further, although those could be famous last words, I don’t know. But I think the way if I look at the numbers in the pullback, this quarter, quarter that’s got them okay for some time. So I don’t think that’s going to happen in the near term. I don’t see them doing that. Look, I don’t think they think franchisees like inventory. You know, they like to have it.
And the reason is, John, is because it allows them to strike while the iron’s hot. If they go out and somebody says, oh, I’d like a new two storage box and I want a blue one. If they don’t have a blue one and they order one, by the time they get back, the guy’s wife may have talked him out of it or something like that, or he may have had second thoughts. And so they like the strike, so they like more inventory. I don’t see them trying to. I don’t see them being satisfied with this level necessarily.
I’m not saying they’re wildly dissatisfied. They can get along without it. But it isn’t as powerful as when you have, you know, a fairly robust inventory on the van and maybe in a warehouse.
John Babcock (Analyst at Barclays)
Thanks. And just in terms of, like, the products, did they pull back on any particular type of products? Was it higher priced products? Lower priced products? Like, where was most of the…
Nick Pinchuk (Chief Executive Officer)
Actually not. It was pretty much across the board.
John Babcock (Analyst at Barclays)
Okay, gotcha. Helpful. And then just last question before I turn it over. Material costs, you talked about that being a little bit of a headwind for the Tools Group. I was wondering if you might be able to provide a little bit more color there.
Nick Pinchuk (Chief Executive Officer)
You know, material cost is… I think it’s primarily associated with steel. When we talk about material costs, I mean, there’s some freight involved there. You know, freight costs when you’re shipping. But look, I think our guys have managed over that. So while I have it and while we have it in the discussion, material costs, really, if you look at the gross margins, it doesn’t appear we’re suffering. I’d say I think we’re managing them. We have offsets like from rapid continuous improvement and other things.
John Babcock (Analyst at Barclays)
Yeah, understood. Thank you.
OPERATOR
The next question comes from David McGregor with Longbow Research. Please go ahead.
David McGregor (Analyst at Longbow Research)
Good morning, everyone.
Nick Pinchuk (Chief Executive Officer)
Hi, David. Hey.
David McGregor (Analyst at Longbow Research)
I wanted to start off by just asking about the SFC and just any observations you could offer on this year’s SFC. And then it seems as though there may have been a larger than normal order cancellation around that event this year. So I wonder if I could just start off by getting you to talk about that.
Nick Pinchuk (Chief Executive Officer)
Look, the SFC in Washington is always by population weaker. It isn’t one of the more, it isn’t the most popular. You know, if you go to Orlando, more people go. That’s simply it. You know, it’s on the margins. But so on the SFC, you know, I know that people get different views of it, but the SFC orders weren’t that strong. They were already down. People were pulling back at the SFC. So we came out of that somewhat lower than we might have expected.
And that was… That’s what you’re seeing there. Now, I will say that the franchisee, you know, if you talk to the franchisees and you didn’t look at the order numbers, you might say, well, okay, everything’s hunky-dory. They were pretty positive. But the numbers ended up metastasizing in that way, you know, and I think when we talked to people afterwards, which is why we went out and talked to people, it was about diesel prices.
David McGregor (Analyst at Longbow Research)
Right. So on the SFC, it sounds like you had sort of good ticket response, but the traffic was down.
Nick Pinchuk (Chief Executive Officer)
And then talking about the cancellation also, I wouldn’t say good ticket response. I would say, you know, it was okay, you know, but it wasn’t up to our standard. I would… I would say we’re… I don’t like to use words like disappointment or anything like that, but… But the thing is, it wasn’t where we hoped.
David McGregor (Analyst at Longbow Research)
Got it. And then what about the cancellation rates afterwards?
Nick Pinchuk (Chief Executive Officer)
You know, I don’t think they’re… You know, I don’t think they’re any different actually in this situation. So it’s not… This is not higher cancellations or anything. I mean, we started to see this for, you never know. Third quarter, squirrely, you know, so you never know an order pattern as you go through the months. But when you get to the SFC and you see, you know, not where you think it should be, you start to know that something’s amiss.
David McGregor (Analyst at Longbow Research)
Got it. And then how should we be thinking about franchisee attrition here? Do these kind of conditions shake loose the marginal franchisee into retirement or what do you see?
Nick Pinchuk (Chief Executive Officer)
Yeah, it can, but the franchisees, like I said, the sales off the van aren’t down. They’re okay. So I don’t think… I don’t know. I’m not sure. I realize there’s a lot of turbulence floating around and people could say, oh, yeah, I want out, or I get tired. Mostly people retire at a certain age. That’s what tends to drive this, and it tends to be the classes that drive a lot of it. Of course, as you say, marginal franchisees get under pressure, but a lot of those guys probably wouldn’t have made it anyway.
So I don’t think we see that. What drives the up and down, I think, is the agent got it.
David McGregor (Analyst at Longbow Research)
And then you just talked about the fact that franchisees are becoming a lot more cautious. What are the implications there for revolving account credit? Are we likely to see more flips in the end of the year or… How are you feeling about racing?
Nick Pinchuk (Chief Executive Officer)
I should just say, wait a minute, wait a minute. I don’t know. I don’t think I said more cautious about the franchisees. I’m not sure. I don’t think the franchisees are more cautious. I think this is a very specific phenomenon. They looked at this diesel price and they said, this thing is bad. It’s going to cost me more money. I don’t want to give up. I would still want to give my son the GI Joe with the kung fu grip, as they say, for Christmas. And so therefore, I don’t want to cut back anything else.
I just soon pull back a little bit now and give myself a little cushion for the future. But I think their attitudes aren’t really that bad. I don’t think anything’s changed at the basic. Fundamentally, one of the things we try to convey here, not much actually changes the Tools Group, except for the diesel price.
David McGregor (Analyst at Longbow Research)
Got it. And then last question is just capital allocation. You’re pretty lazy balance sheet right now with all that cash. What are your thoughts on putting that to work?
Nick Pinchuk (Chief Executive Officer)
Well, I think, look, I think we, you know what we say our capital allocation is. We’re working capital intense. So therefore you need it for that. We like acquisitions. We like the dividend. It’s in perpetuity. So we’re looking at what dividend we’re going to, and we look at share buybacks. We look at them all.
David McGregor (Analyst at Longbow Research)
Okay, thanks very much, Nick.
OPERATOR
The next question comes from Quinn Fredrickson with Baird. Please go ahead.
Quinn Fredrickson (Analyst at Baird)
Hey, good morning. Question on Tools Group operating margins, just the decremental margin there seemed kind of sharp. Wondering if you could just split out how much was just lower volume versus the brand building and other cost factors you called out. And would you expect to moderate some of your investment if the environment continues to remain somewhat challenging, or do you see attractive enough?
Nick Pinchuk (Chief Executive Officer)
Look, I think the Tools Group, there were a bunch of things that happened in the Tools Group. There’s some product mix that’s driving through that. In other words, if you look at gross margins, they had better sales of power tools and torque as part of its sale to the vans. And for those products, Quinn, they split the margins with C&I. So their margins, while the margins are great for the corporation, they aren’t as good for any one particular division.
So you had some of that rolling through. There was a volume component in gross margin and a volume component in the OE. The OE, I think gross margins were down like 80 basis points or 60 basis points, something like that. And so that wasn’t bad given the volume. You saw volume and mix there. If you look at all, the big kahuna in that was OE margins and there was volume and we continued spending in things like training, you roll out the product, you roll out.
See, one of the things we found out is in trying to do the pivot for lower payback guidance, you got to keep rolling out a lot of new product. And you need to train the field to be able to deal with this. You need to jack up the training. And so that’s part of the cost. The SFC, even though, even though, you know, I talked about it being a little bit down, we spent… We spent money on the SFC and maybe we could have pulled back on that, but we considered, in fact, I think the numbers were pretty high for a Washington event.
So we kept that up there because we wanted to brand build. I mean, if you’re, if you’re, if you’re selling the top-of-the-line product, I think it’s somewhat questionable whether you should pull back on investing in product and brand and people. So you won’t see us pull back. I don’t think, I don’t foresee that right now.
Quinn Fredrickson (Analyst at Baird)
Thanks, Nick. And then second question, just in RSI on the OEM dealerships, you discussed delays to vehicle launches. Just as you look forward, are you seeing anything in the program pipeline, perhaps new year model launches, that gives you confidence activity could improve ahead or is visibility still fairly limited?
Nick Pinchuk (Chief Executive Officer)
Visibility is kind of limited because I think the OEMs are kind of trying to figure out what they want to do around this. And having worked for Ford myself in engineering and finance, there’s a lot that goes into launching one of these programs. So we know about programs, but we don’t know about the timing when they launch. We’re not confident of that timing because there’s a whole bunch of variation. And secondly, more than that, we don’t know when they pull the trigger on the programs.
It doesn’t necessarily happen on the day of the timing. So we have that in place. I think we’d expect it to improve somewhat, but I think we’re in a flatter period for that business.
Quinn Fredrickson (Analyst at Baird)
Got it. Thank you.
OPERATOR
The next question comes from Gary Prestipino with Barrington Research. Please go ahead.
Gary Prestipino (Analyst at Barrington Research)
Hi. Good morning, Walt. Hey, Nick. In your experience with running the company, excluding what happened during the pandemic, have you ever had something of this magnitude, like an exogenous shock on the franchise channel that impacted their purchasing power? And if you did, how long did it take to correct that?
Nick Pinchuk (Chief Executive Officer)
I never saw anything like this. So concentrated. I mean, diesel prices have gone up before, but these things rose 40% in the third quarter. That’s like a rocket ship, you know, and that’s actually… Look, a lot of this, Gary, wasn’t… I don’t think it was that they needed the cash. It was that they’re pretty savvy small businessmen and they say this thing is getting out of control, this diesel. And by the way, if you look at it, third quarter is about the time when I think America started thinking, wait a minute, this Iran thing looks like it has no resolution.
And so I think this kind of psyche surrounding the diesel got to them. And they said, gee, I want to get some cushion. It’s not so much pursuing about. It’s the fact that they wanted cushion. So, you know, it isn’t… They took back more inventory than they needed to pay one month’s worth of higher diesel prices. But I think they’re, you know, I think when you talk to them, they’re cushioning against going on for a while.
Gary Prestipino (Analyst at Barrington Research)
Okay, but I guess what I’m having a lot of problems squaring here is, and again, I’m not the smartest guy in the world, but volumes were stable, sales were down, which I guess that’s indicative of maybe a product mix.
Nick Pinchuk (Chief Executive Officer)
Right, but wait a minute. No, no, wait. Keep going. No, no, go ahead. If I’m wrong on that point, then I can. No, no. So wait, wait. Let me try to explain. Sales were down because they decided not to. You know, in general, it’s kind of a group thing, saying, ‘I want to get ahead of this diesel thing.’ So I’m not ordering that much. But they still sold to the van driver. They still sold to the technicians. And the sales to the technicians were up slightly year over year. So that’s the thing.
They pulled back despite the fact there wasn’t any emergency in the technician market.
Gary Prestipino (Analyst at Barrington Research)
Okay, well, what I was leading to is then, okay, so the technician market is okay. The franchisees pulled back their sales. I mean, are they going to be short inventory going into this quarter?
Nick Pinchuk (Chief Executive Officer)
Well, no, I don’t think they’ll be short, but inventory is kind of flexibility about what you sell. I can strike now. It’s like inventory is about. They have a catalog and they have all kinds of electronic things to show people the tools, but the inventory is there so they can hit the guy right away. You want this? I put it in your hand. And so if you reduce your inventory, you get less capability to do that. The effect on an individual franchisee is quite variable, and it varies from time to time, you know, depending on the situation that present themselves, present them in the garage.
Gary Prestipino (Analyst at Barrington Research)
Okay, thank you.
OPERATOR
This concludes our question-and-answer session. I would like to turn the conference back over to Sarah Verbsky for any closing remarks.
Sarah Verbsky (Head of Investor Relations)
Thank you all for joining us today. A replay of this call will be available shortly on Snap-on.com. As always, we appreciate your interest in Snap-on. Good day.
OPERATOR
The conference has now concluded. Thank you for attending this presentation. You may now disconnect.
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