Peer Software, today announced it has been recognized in the 2025 Gartner Voice of the Customer for Hybrid Cloud Storage report. The Gartner Peer Insights™ “Voice of the Customer” is a document that synthesizes Gartner Peer Insights reviews into insights for buyers of technology and services.
This aggregated peer perspective, along with the individual detailed reviews, is complementary to Gartner expert research and can play a key role in the buying process. Peers are verified reviewers of a technology product or service, who not only rate the offering, but also provide valuable feedback to consider before making a purchase decision. The report summarizes 18 months of end-user reviews and places Peer Software among vendors evaluated based on Overall Experience and User Interest & Adoption metrics derived from review volume, willingness to recommend, and demographic coverage.
According to the report’s vendor summary for Peer Software:
- Peer was reviewed based on Overall Experience along with User Interest and Adoption metrics
- Scored 4.6/5.0 for Product Capabilities, 4.3/5.0 for Sales Experience, 4.6/5.0 for Deployment Experience, and 4.5/5.0 for Support Experience
- A strong willingness to recommend rating of 96% based on total 31 reviews as of 30 September 2025 from customers using Peer Software’s hybrid cloud file services in industries including professional services, manufacturing, and energy/utilities
“For more than two decades, Peer Software has built its platform around real customer challenges — unifying data across multi-site, hybrid, and multi-cloud environments,” said Jimmy Tam, CEO of Peer Software. “We believe the recognition in the Gartner Voice of the Customer report reflects the trust enterprises place in our technology and in our team’s commitment to world-class support and innovation in a rapidly evolving data landscape.”
The Growing Importance of Hybrid Cloud Storage
As hybrid architectures continue to expand across edge, data center, and public cloud environments, organizations face increasing complexity in synchronizing, protecting, and collaborating with file data. According to the report, hybrid cloud storage is defined by technologies that enable seamless data services across disparate environments — spanning data centers, colocation facilities, edge sites, and major public cloud providers.
Gartner Peer Insights’ Voice of the Customer methodology evaluates vendors based on reviewers’ ratings of Overall Experience, Capabilities, and Support/Delivery. Eligible vendors must have at least 20 published reviews and 15 category ratings within the 18-month evaluation. The hybrid cloud storage market saw 606 reviews published during the period, demonstrating strong buyer engagement.
Access complimentary report here.
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Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences and should not be construed as statements of fact or views of Gartner or its affiliates. Gartner does not endorse any vendor, product, or service depicted in this content nor makes any warranties, express or implied, regarding this content or its accuracy or completeness.
About Peer Software
Peer Software’s mission is to simplify file management and orchestration for enterprise organizations. IT administrators constantly face the unenviable task of trying to architect, build and operate resilient, highly available 24/7 global operations while simultaneously striving to add flexibility and agility in their technology choices to quickly adapt to ever evolving business and technical demands. Through its global file service, storage observability and analytics solutions, Peer helps enterprises meet these challenges across edge, data center, and cloud environments. Follow Peer Software on X and LinkedIn.
For more information, visit www.peersoftware.com
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