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Spectrum, RingCentral Expand Collaboration For Availability Of RingCXTM And AI Conversation Expert To Spectrum Business Clients

Benzinga·03/11/2026 14:13:29
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Spectrum and RingCentral, Inc. (NYSE:RNG), a global leader in AI-powered business communications, today announced a significant expansion of their partnership to make RingCentral's RingCXTM, an AI-first omnichannel contact center, and its AI Conversation Expert (ACETM), advanced conversation intelligence, available to Spectrum Business customers. As the latest additions to the newly minted Unified Customer Experience (UCX) with RingCentral portfolio, RingCX and ACE integrate the companies' existing Unified Communications with RingCentral's solution for mid-sized and large customers. Delivered over Spectrum's managed network, UCX with RingCentral drives higher-quality customer interactions, deeper insight and accelerated growth.