-+ 0.00%
-+ 0.00%
-+ 0.00%

ISG says Brazilian firms adopt ServiceNow as AI-enabled enterprise workflow hub

PUBT·04/15/2026 12:02:38
Listen to the news
ISG says Brazilian firms adopt ServiceNow as AI-enabled enterprise workflow hub
  • ISG research finds Brazilian enterprises increasingly using ServiceNow as an AI-enabled workflow hub to unify data, automation, compliance across business functions.
  • Report says adoption is shifting from fragmented digital projects to integrated ServiceNow environments designed to support real-time decisions, predictable operations.
  • ISG cites growing use of generative AI, agentic AI to automate context-driven actions within governance frameworks, aiming to cut manual work, speed decision cycles.
  • Study highlights demand for secure, locally supported architectures in regulated industries, alongside expansion of ServiceNow data centers in Rio de Janeiro, Brasilia.
  • 2026 ISG Provider Lens report for Brazil evaluates 29 providers across three ServiceNow services categories.


Disclaimer: This news brief was created by Public Technologies (PUBT) using generative artificial intelligence. While PUBT strives to provide accurate and timely information, this AI-generated content is for informational purposes only and should not be interpreted as financial, investment, or legal advice. ISG - Information Services Group Inc. published the original content used to generate this news brief via Business Wire (Ref. ID: 202604150800BIZWIRE_USPR_____20260415_BW636114) on April 15, 2026, and is solely responsible for the information contained therein.