SoundHound To Acquire LivePerson For $43M Equity Value; At Closing Expects To Receive $74M; AFter Taking Into Account Significant Discounts On LivePerson's Remaining Debt, The Transaction Implies A Total Enterprise Value Of $250M; Sees 2027 Revenue Range Of $350M-$400M, With At Least $100M Of Growable Contribution

• Transaction results in one of the most comprehensive enterprise customer footprints in the conversational AI sector, including 25 of the Fortune 100
• Combined company expects a $500M revenue opportunity, accelerated path to profitability, strong balance sheet, and no debt

SANTA CLARA, Calif. and NEW YORK, April 21, 2026 (GLOBE NEWSWIRE) -- SoundHound AI, Inc. (NASDAQ:SOUN), a global leader in voice and conversational AI, and LivePerson (NASDAQ:LPSN), a pioneer in enterprise conversational AI serving hundreds of enterprise and mid-market brands, today announced they have entered into a definitive agreement under which SoundHound will acquire LivePerson. The combination unifies SoundHound's industry-leading voice and agentic AI platform with LivePerson's digital engagement capabilities, which power one billion customer messages per month. The acquisition will also deliver additional revenue and scale to SoundHound AI, enhancing the company's leadership position as a provider of voice and agentic AI to many of the world's premier enterprise businesses.

The combined company will work with enterprise customers across 30+ countries, including 12 of the top 15 global banks, 4 of the top 5 global airlines, 4 of the top 5 global automakers, and 10+ of the leading global telecommunications providers. LivePerson brings hundreds of long-tenured enterprise relationships, many spanning over a decade, adding to SoundHound's expanding customer roster which includes thousands of restaurants, leading global automakers, and enterprise customers across financial services, healthcare, insurance, energy, and retail.

Combined with LivePerson's customers, the transaction creates one of the most comprehensive customer footprints in the conversational AI sector.

The acquisition will also mark SoundHound's further expansion into AI-driven digital customer service, building out the company's omnichannel capabilities across text and chat-based applications. LivePerson's Conversational Cloud brings deeply rooted integrations across enterprise systems, with proven capabilities in messaging, chat, and digital orchestration spanning web, mobile, and social channels.

The combined platform will offer enterprise customers a single, end-to-end integrated solution for managing the full lifecycle of customer conversations across both voice and digital channels - addressing one of the most consistent requests from both companies' customer bases.

 

Acquisition Financials:

• SoundHound is acquiring LivePerson for an equity value of $43M, representing approximately a 22% premium over the corresponding 30-day volume-weighted average value.
• At closing, SoundHound expects to receive $74M of LivePerson's cash balance prior to repayment of the 2026 Convertible Senior Notes. After taking into account significant discounts on LivePerson's remaining debt, the transaction implies a total enterprise value of $250M.
• At closing, SoundHound will retire the discounted debt with a mix of cash and equity, at SoundHound's discretion. The combined company is expected to have a strong balance sheet with no debt.
• SoundHound expects its 2027 revenue range will be, at minimum, $350M-$400M, with at least $100M of growable contribution from LivePerson's long-tenured customers.
• By offering SoundHound's voice AI to LivePerson's customers, and the unified digital and voice omnichannel solution to SoundHound's customers, the combined business is expected to reach $500M, based on the existing customer base alone.