HBR-Appian survey shows AI boosts productivity but lags on revenue gains

• Appian-sponsored Harvard Business Review Analytic Services survey found 59% of organizations have AI in production, yet gains skew toward productivity.
• Reported improvements concentrated in productivity (64%) and operational efficiency (58%), while new revenue streams (30%) and ROI (35%) lagged.
• Workflow integration remained limited, with 18% primarily embedding AI in workflows versus 34% using standalone tools.
• Legacy constraints persisted, with 69% citing legacy systems as limiting ability to scale AI across enterprise.
• Value correlated with integration, with 71% of organizations embedding AI into processes reporting substantial or moderate value.

Disclaimer: This news brief was created by Public Technologies (PUBT) using generative artificial intelligence. While PUBT strives to provide accurate and timely information, this AI-generated content is for informational purposes only and should not be interpreted as financial, investment, or legal advice. Appian Corporation published the original content used to generate this news brief via PR Newswire (Ref. ID: 202604300300PR_NEWS_EURO_ND__EN46106) on April 30, 2026, and is solely responsible for the information contained therein.