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Ibex partners with Sierra to deploy AI agents for customer experience solutions

PUBT·05/05/2026 13:04:22
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Ibex partners with Sierra to deploy AI agents for customer experience solutions
  • Ibex entered strategic partnership with Sierra to roll out AI-first customer experience solutions at scale, integrating Sierra conversational AI with ibex contact-center operations, systems integration, and analytics.
  • Collaboration targets deployments in weeks rather than months, automating high-volume customer intents while routing more complex issues to human agents.
  • Partnership cited recent work with Philippine Airlines using Sierra AI voice agent integrated by ibex, with a phased rollout already under way.


Disclaimer: This news brief was created by Public Technologies (PUBT) using generative artificial intelligence. While PUBT strives to provide accurate and timely information, this AI-generated content is for informational purposes only and should not be interpreted as financial, investment, or legal advice. Ibex Ltd. published the original content used to generate this news brief via GlobeNewswire (Ref. ID: 202605050900PRIMZONEFULLFEED9713230) on May 05, 2026, and is solely responsible for the information contained therein.