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ISG: Brazilian companies ramp up Salesforce AI adoption to boost performance

PUBT·06/10/2026 12:01:22
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ISG: Brazilian companies ramp up Salesforce AI adoption to boost performance
  • ISG analysis flags faster adoption of advanced Salesforce tools in Brazil to lift operational performance, customer experience, revenue execution.
  • Agentforce deployments expand to autonomous agents in sales, service, analytics, shifting CRM toward real-time decision support.
  • Salesforce Data Cloud uptake rises to unify customer, transactional, interaction data, improving segmentation, personalization, AI model inputs.
  • Midmarket demand accelerates for build-and-run partner models, enabling quicker rollouts, predictable costs, fewer in-house resources.
  • Report evaluates 45 providers; Accenture, Deloitte, BRQ among leaders; Hexaware named global CX Star Performer for 2026.


Disclaimer: This news brief was created by Public Technologies (PUBT) using generative artificial intelligence. While PUBT strives to provide accurate and timely information, this AI-generated content is for informational purposes only and should not be interpreted as financial, investment, or legal advice. ISG - Information Services Group Inc. published the original content used to generate this news brief via Business Wire (Ref. ID: 202606100800BIZWIRE_USPR_____20260610_BW297301) on June 10, 2026, and is solely responsible for the information contained therein.