The reporter learned from a press conference held by the Ministry of Culture and Tourism on the 10th that the Ministry of Culture and Tourism, in conjunction with relevant departments, continued to carry out centralized control of forced shopping in the tourism market, with phased results. In the first half of 2026, the number of cases filed increased by 49.3% year on year, and the number of cases involving forced shopping increased by 86.9% year on year, forming a stronger deterrent to illegal acts that damage the legitimate rights and interests of tourists and affect the fair competitive market order. Travel complaints are an important indicator for measuring public satisfaction. In terms of handling complaints and handling law enforcement cases, in the first half of this year, the number of travel complaints received by the online reporting and complaint handling system of the national culture and tourism market decreased by 24.2% year-on-year and 31.4% month-on-month.

The reporter learned from a press conference held by the Ministry of Culture and Tourism on the 10th that the Ministry of Culture and Tourism, in conjunction with relevant departments, continued to carry out centralized control of forced shopping in the tourism market, with phased results. In the first half of 2026, the number of cases filed increased by 49.3% year on year, and the number of cases involving forced shopping increased by 86.9% year on year, forming a stronger deterrent to illegal acts that damage the legitimate rights and interests of tourists and affect the fair competitive market order. Travel complaints are an important indicator for measuring public satisfaction. In terms of handling complaints and handling law enforcement cases, in the first half of this year, the number of travel complaints received by the online reporting and complaint handling system of the national culture and tourism market decreased by 24.2% year-on-year and 31.4% month-on-month.