Box Inc. (NYSE:BOX) CEO Aaron Levie pushed back against predictions that artificial intelligence would trigger widespread job losses, arguing that AI is instead reshaping hiring patterns and enabling companies to pursue new growth opportunities.
On Monday, Levie said in a post on X that the expected wave of AI-driven job displacement has not emerged so far, with companies across industries continuing to hire while prioritizing new types of roles.
"The negative AI jobs outcome just continues to not be happening as some predicted," Box CEO wrote.
He added, "A large portion of enterprises I talk with — across industries — are still hiring, just with a tilt in the kind of roles they’re going after."
Levie said businesses are using AI to expand their capabilities, leading to demand for engineers, sales professionals and employees focused on AI implementation.
"They’re finding that AI is letting them do more, and Jevons paradox is actually playing out," he said.
He explained that companies are hiring engineers to tackle problems they previously could not address, expanding sales teams because AI allows deeper customer engagement and adding internal forward-deployed engineers to help deploy AI solutions.
Levie also warned that companies using AI only as a cost-cutting tool could fall behind competitors that use the technology to improve products and create new opportunities.
"Anyone using AI merely to cut costs eventually just gets outcompeted by companies that use AI to better serve their customers and drive more breakthroughs in their business," he wrote.
Earlier, Apollo Global Management (NYSE:APO) Chief Economist Torsten Sløk said there was "zero evidence" AI was reducing U.S. jobs, citing growth in AI-related hiring and investments.
Cisco Systems Inc. (NASDAQ:CSCO) President Jeetu Patel said AI would reshape work and create new opportunities for workers with the right skills.
Amazon.com Inc. (NASDAQ:AMZN) and Blue Origin founder Jeff Bezos said that AI could expand human capabilities and increase innovation rather than replace people.
Microsoft Corporation (NASDAQ:MSFT) said its 4,800 job cuts were driven by changing customer needs and workflows, not AI replacing employees, while highlighting plans to train workers in AI skills.
Sen. Elizabeth Warren (D-Mass.) warned that AI adoption could put millions of jobs at risk after Oracle Corp. (NYSE:ORCL) cited AI as a factor in workforce reductions.
Meanwhile, Meta Platforms Inc. (NASDAQ:META) elimination of about 8,000 positions raised questions about how AI investments were reshaping the company’s workforce strategy.
Disclaimer: This content was partially produced with the help of AI tools and was reviewed and published by Benzinga editors.
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