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Salesforce Agentforce index shows AI agent deployments more than double year over year

PUBT·08/07/2026 12:51:15
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Salesforce Agentforce index shows AI agent deployments more than double year over year
  • Salesforce published its 2026 Agentic Enterprise Index, tracking Agentforce usage from February 2025 to April 2026 across industries.
  • Average activated agents per organization rose nearly 3x; average time from agent creation to use fell 53% to about 2 days.
  • Agentic Work Unit output rose at a 15% compound monthly growth rate; retail accounted for 22% of monthly output with 18x growth.
  • Regulated sectors led on sophistication; public sector output grew 227x, financial services represented 10% of output with 13x growth.
  • Retailers using agents during holiday shopping posted 4x higher online sales growth, with 8% YoY sales gains versus 2% without agents.


Disclaimer: This news brief was created by Public Technologies (PUBT) using generative artificial intelligence. While PUBT strives to provide accurate and timely information, this AI-generated content is for informational purposes only and should not be interpreted as financial, investment, or legal advice. Salesforce Inc. published the original content used to generate this news brief on August 07, 2026, and is solely responsible for the information contained therein.