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Capita wins UKHSA contact center services contract worth up to £31 million

PUBT·08/13/2026 08:28:40
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Capita wins UKHSA contact center services contract worth up to £31 million
  • Capita won a UK Health Security Agency contract for omnichannel contact center services, valued at about GBP 31 million.
  • Work is due to start in November 2026 under a three-year initial term.
  • Services cover a scalable single service center for routine public health support, with surge capacity for emergencies.
  • Delivery will use the Capita Connect platform, supported by cloud infrastructure including Amazon Web Services.


Disclaimer: This news brief was created by Public Technologies (PUBT) using generative artificial intelligence. While PUBT strives to provide accurate and timely information, this AI-generated content is for informational purposes only and should not be interpreted as financial, investment, or legal advice. Capita plc published the original content used to generate this news brief on August 13, 2026, and is solely responsible for the information contained therein.