On the evening of August 13, it was reported that recently, some consumers discovered that the Banu Hot Pot Mini Program ordering page has launched a brand new “Reward the Waiter” function. Three virtual gifts have been set up under this function section, namely the Honor Crown with a list price of 8.88 yuan, a 6.66 yuan luxury yacht, and a Flying Spur sports car of 3.33 yuan. Each item is marked “with or without rewards, service as is.” In response, the relevant person in charge of Banu said that the reward function has now been launched in Banu stores nationwide, and it is entirely based on customer volunteering. Banu's service standards and procedures are uniformly formulated and guaranteed by the company. Reward or denial will never affect the quality of any service process. Even if Banu's partners are not rewarded, they must complete every service action according to Banu's service standards. Rewards are only an additional way for customers to acknowledge a service experience that exceeds expectations after enjoying standardized services, not a prerequisite for purchasing services.

On the evening of August 13, it was reported that recently, some consumers discovered that the Banu Hot Pot Mini Program ordering page has launched a brand new “Reward the Waiter” function. Three virtual gifts have been set up under this function section, namely the Honor Crown with a list price of 8.88 yuan, a 6.66 yuan luxury yacht, and a Flying Spur sports car of 3.33 yuan. Each item is marked “with or without rewards, service as is.” In response, the relevant person in charge of Banu said that the reward function has now been launched in Banu stores nationwide, and it is entirely based on customer volunteering. Banu's service standards and procedures are uniformly formulated and guaranteed by the company. Reward or denial will never affect the quality of any service process. Even if Banu's partners are not rewarded, they must complete every service action according to Banu's service standards. Rewards are only an additional way for customers to acknowledge a service experience that exceeds expectations after enjoying standardized services, not a prerequisite for purchasing services.