JD Health (06618) released new results in the “AI+ Medical Devices” strategic upgrade, the number of connected AI products doubled compared to 618 this year

The Zhitong Finance App learned that on September 9, at the 2026 JD Global Science and Technology Explorers Conference AI Health Forum, the JD Health (06618) medical device business focused on releasing the latest results of the “AI+ Medical Devices” strategy upgrade, continuing to work in the three directions of product innovation, professional services and omni-channel expansion to build a full-cycle health management system covering monitoring and analysis, intelligent intervention and professional services.

Various new JoyInside medical devices such as Xinhua Medical Air Purifier and Disinfector, Lovell Body Fat Scale, Desilong Rehabilitation Bicycle, Tiankang Zhiyue AI Health Bed, Left Point AI Blood Pressure Monitor, and Bangbang Car AI Electric Wheelchair were unveiled. Currently, the number of medical device products equipped with JD Health's AI capabilities has doubled compared to 618 this year. JD Health will also continue to work with industry partners to accelerate the implementation of smart products, health services and omni-channel scenarios, and jointly build an open and collaborative smart medical device ecosystem.

AI reshapes product value, and the number of connected AI products has doubled from 618

Since 2025, JD Health has relied on the self-developed “Beijing Medical 1000” medical AI model and has successively launched various smart hardware products such as AI CGM and AI ventilators. Through connecting to the JD Health App, it provides users with an intelligent health management experience from monitoring and analysis to intervention and support.

Since this year, JD Health has comprehensively upgraded its “AI+ medical device” strategy, implanting a “high emotional intelligence brain” into medical device products through the integration of JoyInside to achieve functions such as superhuman dialogue, adaptation for all ages, and high coordination of words and actions. Up to now, the number of medical device products equipped with JD Health's AI capabilities has doubled compared to the 618 period this year.

The newly unveiled Xinhua Medical Air Purifier is aimed at homes, hospitals and health care institutions, and has both medical-grade disinfection and air purification capabilities, and can be used to kill many types of bacteria, viruses, and fungi; after being equipped with the JoyInside voice control module, users can control the device through natural voice, changing the way it used to rely on remote controls and buttons. In the future, it will continue to be connected to the JD Health App to further integrate into the family health management system.

The Deshron rehabilitation bike has ushered in an intelligent upgrade. It is innovatively equipped with JoyInside voice control, which incorporates voice interaction into rehabilitation equipment to better help users with reduced mobility complete device control with voice, and provide friendlier rehabilitation solutions.

The service extends the boundaries of health management, and is the first in the industry to launch integrated nursing bed delivery

Medical devices entering the home are only the starting point. Whether they can continue to provide professional services determines the value of user experience and health management. To this end, JD Health is focusing on building a full-cycle service system covering the entire cycle of medical device products from purchase and installation to after-sales service.

In response to nursing bed installation and after-sales problems, JD Health collaborated with “JD Service+” to jointly establish service standards and was the first in the industry to launch an integrated nursing bed delivery service. The certified engineer can make an appointment to come to the door for 2 hours on the same day to complete installation and commissioning, and provide operation guidance and daily maintenance suggestions. Currently, the service has covered Beijing, Shanghai, Guangzhou and Shenzhen.

In response to problems such as users not being able to use it or operating irregularly, JD Health also combines nurse home service with AI voice assistance to provide users with door-to-door guidance, reminder of precautions, and correction of misunderstandings, so that professional services can be extended from hospitals to families. Take the Yuyue ventilator as an example. Users can conduct online consultations and rely on AI technology to intelligently match suitable models to accurately solve purchasing problems; after the equipment is delivered, professional nurses can go to the door to complete equipment debugging and practical guidance to ensure standardized use of the equipment. Follow-up users' breathing data is automatically uploaded to the JD Health App to generate professional sleep reports, and long-term online follow-up by doctors.

Furthermore, in the field of chronic disease management, JD Health is also promoting CGM dynamic blood glucose meters from “passive monitoring” to “active intervention.” Users can obtain one-on-one services from online health managers through the JD Health App, combining blood sugar data with eating, exercise, and sleeping habits to form personalized intervention plans and long-term follow-up.

Omni-channel reconstructs user experience and brings innovative products into real life

Medical devices focus on experience, adaptation, and service. Some products rely only on online graphics, making it difficult to complete experience, trial, and professional decisions. To this end, JD Health is linking offline businesses such as the JD Medical Examination Center, JD MALL, Langjianwei Hospital, and JD Pharmacy to bring medical devices into more physical life scenarios.

Since this year, JD Health has jointly built a “Smart Silver Age Hall” at JD Mall in Guangzhou, Shanghai and other places, focusing on showcasing AI medical devices and age-appropriate products, lowering the threshold of perception and use through immersive reality experiences, and exploring a new model of smart old-age care integrated online and offline, based on the advantages of the same model, same price, and same service online and offline.

The museum also has an offline hearing center to establish a standardized testing system with high-quality brands to provide users with a full chain of services such as hearing aid adaptation, effect evaluation, and maintenance guidance. At the same time, hearing screening and consultation are carried out free of charge to solve hearing impairment problems in middle-aged and elderly people in one stop, so that users can enjoy professional hearing care services at their doorstep.

In the future, JD Health will continue to use its “supply+AI+service+omnichannel” capabilities, and work with industry partners to promote medical devices from single-point innovation to ecological collaboration, so that smart health technology can truly integrate into families and service users, and open up new growth space for the high-quality development of the medical device industry.