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American Water selects VertexOne VXconnect platform for digital customer experience upgrade

PUBT·09/16/2026 10:10:44
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American Water selects VertexOne VXconnect platform for digital customer experience upgrade
  • American Water selected VertexOne’s VXconnect self-service platform to roll out a mobile-first digital customer experience across its national footprint.
  • Deployment adds a dedicated mobile app, consumption analytics, e-billing, digital communications to support more than 14 million people in 14 states.


Disclaimer: This news brief was created by Public Technologies (PUBT) using generative artificial intelligence. While PUBT strives to provide accurate and timely information, this AI-generated content is for informational purposes only and should not be interpreted as financial, investment, or legal advice. American Water Works Co. Inc. published the original content used to generate this news brief via PR Newswire (Ref. ID: DA47697) on September 16, 2026, and is solely responsible for the information contained therein.