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Conduent sees digital payment adoption reshaping expectations for child support services

PUBT·10/27/2026 20:47:49
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Conduent sees digital payment adoption reshaping expectations for child support services
  • Growing digital payment adoption is raising expectations for faster, more transparent child support payments, increasing pressure on agencies to modernize systems.
  • Adults ages 18–24 used mobile phones for 45% of payments in 2024, the highest share among age groups.
  • Digital wallets reached 52% of Gen Z consumers and 53% of millennials, reinforcing demand for flexible government payment options.
  • Modernization must preserve payment choice: 90% of consumers expected to continue using cash, according to the 2026 Diary of Consumer Payment Choice.


Disclaimer: This news brief was created by Public Technologies (PUBT) using generative artificial intelligence. While PUBT strives to provide accurate and timely information, this AI-generated content is for informational purposes only and should not be interpreted as financial, investment, or legal advice. Conduent Inc. published the original content used to generate this news brief on October 27, 2026, and is solely responsible for the information contained therein.