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Only 15% of Enterprises Fully Tie AI Investment to P&L Outcomes, Genpact Finds

PUBT·11/12/2026 12:03:08
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Only 15% of Enterprises Fully Tie AI Investment to P&L Outcomes, Genpact Finds
  • Genpact released a report today on enterprise AI adoption, surveying more than 2,000 executives across 17 industries.
  • AI agents are in production at 79% of surveyed enterprises, but only 20% use them broadly and consistently across functions.
  • Only 15% have fully linked AI investment to profit-and-loss outcomes.
  • On average, just 49% of AI initiatives funded over the past 24 months delivered expected value.
  • Just 9% have completed significant operating model transformation, highlighting operational barriers to capturing AI returns.


Disclaimer: This news brief was created by Public Technologies (PUBT) using generative artificial intelligence. While PUBT strives to provide accurate and timely information, this AI-generated content is for informational purposes only and should not be interpreted as financial, investment, or legal advice. Genpact Limited published the original content used to generate this news brief via PR Newswire (Ref. ID: NY95773) on November 12, 2026, and is solely responsible for the information contained therein.