On January 7, the car owners involved in the “Zhengzhou Zhongyuan Porsche Center Closing” incident stated that they had paid the full price to remove the car but did not get a customs clearance. Porsche China responded to the car owner by SMS saying, “Currently, the customs clearance is used as a pledge for dealers to apply for batch credit from the bank to purchase vehicles, and the release of the bond has not yet been completed.” A so-called customs certificate is a certificate of import of goods. It is a certification document issued by the customs in accordance with relevant regulations after the goods have completed the import customs procedure. This certification document can only be used to obtain a license from the public security authorities and is not used for other purposes such as collateral. Meanwhile, the customer service of the bank involved called the car owner and said that currently, the customs clearance is now handled by a third party supervisory authority.

On January 7, the car owners involved in the “Zhengzhou Zhongyuan Porsche Center Closing” incident stated that they had paid the full price to remove the car but did not get a customs clearance. Porsche China responded to the car owner by SMS saying, “Currently, the customs clearance is used as a pledge for dealers to apply for batch credit from the bank to purchase vehicles, and the release of the bond has not yet been completed.” A so-called customs certificate is a certificate of import of goods. It is a certification document issued by the customs in accordance with relevant regulations after the goods have completed the import customs procedure. This certification document can only be used to obtain a license from the public security authorities and is not used for other purposes such as collateral. Meanwhile, the customer service of the bank involved called the car owner and said that currently, the customs clearance is now handled by a third party supervisory authority.